Refund & Return Policy – physicshomebd.com

We want every customer to be completely satisfied. If something is not right with your order, PhysicsHomeBD is here to help.

Return Eligibility

You may return an item within 90 days from the delivery date.

To qualify:

We accept returns of both defective and non-defective products.
We accept returns of new and slightly used products.
Returned items should include all original accessories and packaging whenever possible.

Before returning any item, please contact our support team.

If your item is damaged, defective, or incorrect, please include:

We will review your request and provide return instructions.

Please do not send any item back without prior approval, as this may delay processing.

Once approved, return the item using a trackable and insured shipping service.

A valid tracking number is required for all approved returns.

Depending on the return authorization provided, returns may be accepted through:

After your returned item is received and inspected, typically within 72 hours, your refund will be processed.

Approved refunds are issued within 7 business days to the original payment method used for the purchase.

Full refund of the product purchase price
Original shipping charges may be refunded when required by applicable law or when the return is due to our error
No restocking fees
No return processing fees

Please note that your financial institution may require additional time to post the refund to your account.

If you receive an item that is damaged, defective, or incorrect:

In many cases, a return may not be required.

Depending on the situation, we may:

The following items may not be eligible for return where permitted by law: