Warranty & Customer Support Policy

If a customer is eligible for a replacement product, PhysicsHomeBD will provide an item that is identical or of equal value.

If the exact product is not available, we may choose to:

All replacement products are covered under the same return and refund conditions as the original order.

Warranty

We provide a Three-Year Warranty on all products sold in our store.

This warranty covers manufacturing defects and product issues under normal use conditions.

It does not cover:

To submit a warranty claim, customers must contact our support team with their order number and a description of the issue.

We are committed to providing excellent customer service and assistance regarding orders, products, shipping, returns, and warranty claims.

If you have any questions, concerns, or require assistance, please contact us using the information below.